Good to know
Your Questions, Answered
Everything you need to know about hiring a marquee with us. Can’t find your answer? Call 0493 773 133.
Browse our range online, then send us an enquiry through the contact form, or call us on 0493 773 133 between 8am and 4pm, Monday to Friday, to talk through what you need.
Most of our customers hire for a weekend event, so our prices are based on a three-day hire. For weekend bookings we usually deliver towards the end of the week and collect at the start of the following week. Our team will confirm delivery and collection times with you.
The earlier the better, so we can make sure everything you need is available on your date. We generally need at least two weeks’ notice – but if your event is sooner, give us a call and we’ll do our best to help.
The right size depends on a few things, including:
- the space available for the marquee
- the type of event (wedding, birthday, corporate etc.)
- how many guests you’re expecting
- whether guests will be seated at round or rectangular tables
- whether you need a stage, dance floor, buffet tables or other furniture inside
Send us a rough layout or guest count and we’ll recommend a size.
On grass or natural ground we secure marquees with pegs that go approximately 50cm deep. It is the hirer’s responsibility to contact Dial Before You Dig to make sure the site is safe to peg. On paving, concrete or asphalt we use steel or concrete weights instead. Contact us to discuss your site or to arrange a site inspection.
Full payment is required to confirm your booking, of which 40% is a non-refundable booking fee. We accept Visa, MasterCard, American Express and direct deposit (funds must clear before the booking is confirmed). Onsite cash payments may be accepted by prior arrangement.
If you cancel more than 72 hours before the hire start date, you’ll be refunded the full amount (including bond, delivery and collection fees) less the 40% non-refundable booking fee. Cancellations within 72 hours of the start date receive a refund of the bond and any delivery and collection fees only. A change of date is treated as a cancellation.
Our hire prices are based on everything being returned safely, so breakages and losses are the hirer’s responsibility. Replacement costs vary by item – please contact us for a quote.
Some items can be collected from our Molendinar warehouse. Get in touch and we’ll let you know what can be picked up.